CMT's Service & Support Page

Our professional staff is available seven days a week to assist clients in utilizing applications and equipment to the fullest extent. CMT knows the task of learning and managing a new system can be daunting. Twenty plus years of experience handling everything from hardware configuration problems to complete disaster recovery efforts allows CMT to help clients quickly solve problems and avoid costly trial and error methods. This support can be a tremendous factor in reducing the stress and loss of productive employee time.

  • IBM certified Specialist.
  • Novell certified Administrator.
  • Curriculum software installation and training personnel.
  • Network installation and support personnel.
  • Development of custom programs.
  • System planning, design and implementation of hardware and software.
  • Installation and support of IBM System i/AS400 servers and devices in a networking environments.
  • Installation, training and support of CIMS® G/T administrative software.
  • Installation and support of PCs, workstations, servers, printers and other hardware devices.
  • Check out the CMT Forum for FAQ and Product Support information.

CIMS® G/T Support
CIMS® G/T support is available for CMT clients with a current support agreement. To learn more about Weidenhammer support agreements available or receive additional information about our CIMS® G/T Phone Support Team, please visit our CIMS® G/T Support page.

Hardware & Software
If you are looking for assistance with the design of your computer systems and networks, quotes for your hardware and software needs or would like to make requests for proposals or bids, then please visit our Hardware & Software page. CMT also offers technical support for existing hardware and software applications.

Disaster Recovery Services
Fire, storm damage and vandalism can destroy your System i/AS400 and effectively shut down all data processing operations until the unit is repaired or replaced and reloaded. Can your critical tasks such as payroll be delayed for a week or longer? Does your school district or company have a plan in place to deal with equipment failure? CMT recognizes the importance of a disaster back-up and recovery program and is pleased to offer its computer facilities as a back-up system through a yearly subscription program. To obtain more information about CMT's Disaster Recovery Services please use our on-line contact form or email Kim Schalk.

Technical Links
Are you looking for answers to common System i/AS400 questions? CIMS® manuals to download? Need information on PCs, printer drivers, uninterruptible power supplies, cool shareware, web design tips and graphics? Check out our Technical Links page for our most requested links.

Contact Us
Still have not found what you are looking for? Need additional answers to a problem you are having that is not listed above? Then please visit our Contact page or download CMT's staff email and phone extension directory.